Terms of Service for Osiso Bookings
Last Updated: May 15th 2025
Welcome to Osiso Bookings!
These Terms of Service ("Terms") govern your access to and use of the Osiso Bookings platform, including our website, any mobile applications, and services (collectively, the "Service") provided by Osiso Bookings ("Osiso Bookings," "we," "us," or "our"). Our Service enables businesses ("Users," "you," "your") to create service cards and obtain a sharable micro-site. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy (which is incorporated herein by reference). If you do not agree to these Terms, you may not access or use our Service.
1. Acceptance of Terms
By registering for and/or using the Service in any manner, you agree to these Terms and all other operating rules, policies, and procedures that may be published from time to time on the Service by us, each of which is incorporated by reference.
If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.
2. Description of Service
Osiso Bookings provides a platform for businesses to:
- Create digital service cards detailing their offerings.
- Generate a sharable micro-site to showcase these service cards and related business information.
- Receive bookings notifications for services created.
3. User Accounts
- Registration: To access and use certain features of the Service, you must register for an account ("Account"). When you register for an Account, you agree to provide true, accurate, current, and complete information as prompted by the registration form.
- Account Responsibilities: You are responsible for maintaining the confidentiality of your Account login information (username and password) and are fully responsible for all activities that occur under your Account. You agree to immediately notify Osiso Bookings of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Osiso Bookings cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
- Eligibility: You must be at least 18 years old to use the Service, or the age of legal majority in your jurisdiction if different. By agreeing to these Terms, you represent and warrant to us that you are of legal age to form a binding contract.
4. User Generated Content (UGC)
- Your Content: As part of the Service, you may create, upload, post, send, receive, and store content, such as text, photos, service descriptions, pricing, business logos, and other materials ("User-Generated Content" or "UGC") for your service cards and micro-sites.
- Ownership of UGC: You retain ownership of any intellectual property rights that you hold in your UGC.
- License to Osiso Bookings: By creating, uploading, or otherwise submitting UGC to the Service, you grant Osiso Bookings a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the UGC in connection with the Service and Osiso Bookings' (and its successors' and affiliates') business, including for promoting and redistributing part or all of the Service. This license is solely for the purpose of operating, developing, providing, promoting, and improving the Service and researching and developing new ones. This license continues even if you stop using our Services (for example, for content that has been shared publicly or with others who have not deleted it).
- Responsibility for UGC: You are solely responsible for your UGC and the consequences of posting or publishing it. You represent and warrant that:
- You own or have the necessary licenses, rights, consents, and permissions to publish UGC you submit;
- Your UGC does not infringe any third party's intellectual property rights (including copyright, trademark, or patent rights), rights of publicity or privacy, or any other legal or moral rights;
- Your UGC is not defamatory, libelous, obscene, pornographic, harassing, hateful, or otherwise unlawful; Your UGC does not violate any applicable law or regulation.
- Monitoring and Removal: Osiso Bookings has the right (but not the obligation) to review, monitor, or remove your UGC, at our sole discretion and at any time and for any reason, without notice to you.
5. Acceptable Use Policy
You agree not to use the Service for any purpose that is prohibited by these Terms or by applicable law. You are responsible for all of your activity in connection with the Service. You shall not (and shall not permit any third party to):
- Engage in any fraudulent, abusive, or otherwise illegal activity.
- Upload or transmit viruses, worms, Trojan horses, or other malicious code.
- Attempt to gain unauthorized access to any portion of the Service, other Accounts, computer systems, or networks connected to the Service, whether through hacking, password mining, or any other means.
- Use the Service to harass, abuse, defame, or otherwise infringe or violate the rights of any other party.
- Use the Service to build a competitive product or service.
- Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
6. Fees and Payment
You agree not to use the Service for any purpose that is prohibited by these Terms or by applicable law. You are responsible for all of your activity in connection with the Service. You shall not (and shall not permit any third party to):
- Service Fees: Certain features of the Service may be provided for a fee. If you elect to use paid features, you agree to the pricing and payment terms as we may update them from time to time. Osiso Bookings may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in its sole discretion.
- Billing: We use a third-party payment processor (Paystack) to bill you through a payment account linked to your Account on the Service. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processor in addition to these Terms. We are not responsible for errors by the Payment Processor.
- Recurring Billing: Some of our Services may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.
- Subscription Cancellation: You may cancel your Subscription at any time; however, there are no refunds for cancellation except as may be required by applicable law. If you cancel, your subscription will remain active until the end of the current billing cycle.
- Refunds: Paid fees are non-refundable except as required by law or as otherwise specifically stated herein.
- Taxes: All fees are exclusive of applicable national, provincial, state, local or other taxes ("Taxes"), unless otherwise stated. You are responsible for all applicable Taxes.
7. Intellectual Property Rights
- Our IP: Excluding your UGC, you acknowledge that all intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Service and its content (collectively, "Osiso Bookings IP") are owned by Osiso Bookings or Osiso Bookings' licensors. Neither these Terms nor your access to the Service transfers to you or any third party any rights, title, or interest in or to such Osiso Bookings IP, except for the limited access rights expressly set forth herein. Osiso Bookings and its licensors reserve all rights not granted in these Terms.
- Feedback: If you provide Osiso Bookings with any feedback or suggestions regarding the Service ("Feedback"), you hereby assign to Osiso Bookings all rights in such Feedback and agree that Osiso Bookings shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate.
8. Third-Party Links and Services
The Service may contain links to third-party websites or services that are not owned or controlled by Osiso Bookings. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Osiso Bookings shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We encourage you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each third-party website or service that you visit.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
OSISO BOOKINGS DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OSISO BOOKINGS, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.
UNDER NO CIRCUMSTANCES WILL OSISO BOOKINGS' TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICE EXCEED THE AMOUNTS YOU HAVE PAID TO OSISO BOOKINGS FOR USE OF THE SERVICE IN THE [E.G., THREE (3) MONTHS] PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR, IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO OSISO BOOKINGS, ONE HUNDRED NIGERIAN NAIRA (NGN 100.00)
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN OSISO BOOKINGS AND YOU.
11. Indemnification
You agree to defend, indemnify, and hold harmless Osiso Bookings, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User-Generated Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.
12. Term and Termination
- Term: These Terms shall remain in full force and effect while you use the Service.
- Termination by You: You may terminate your Account at any time and for any reason
- Termination by Osiso Bookings: We may suspend or terminate your rights to use the Service (including your Account) at any time for any reason at our sole discretion, including for any use of the Service in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Service will terminate immediately.
- Effect of Termination: Upon termination, all provisions of these Terms which by their nature should survive, will survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law and Dispute Resolution
- Governing Law: These Terms and any dispute or claim arising out of, or related to them, their subject matter or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without giving effect to any choice or conflict of law provision or rule.
- Dispute Resolution: [Choose one or combine, and consult a lawyer]
- Option 1 (Negotiation/Mediation): You agree to first try to resolve any dispute informally by contacting Osiso Bookings at Info@osisobookings.com. If a dispute is not resolved within 60 days of submission, you or Osiso Bookings may bring a formal proceeding.
- Option 2 (Arbitration): Any dispute arising out of or relating to these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, Cap A18, Laws of the Federation of Nigeria 2004. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be Lagos, Nigeria. The language to be used in the arbitral proceedings shall be English.
- Option 3 (Courts): Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Service shall be instituted exclusively in the federal or state courts located in Lagos, Nigeria, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.
15. Miscellaneous
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Osiso Bookings regarding your use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.
- Severability: If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
- Waiver: No waiver by Osiso Bookings of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Osiso Bookings to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Osiso Bookings may assign its rights and obligations under these Terms without your consent.
- Notices: All notices or other communications to Osiso Bookings under these Terms should be sent to Info@osisobookings.com.
16. Contact Information
If you have any questions about these Terms, please contact us at: Osiso Bookings Email: Info@osisobookings.com